WHO WE ARE
At CRC Technology, we like to think about ourselves as innovators. Risk takers. Business builders. To put it simply, we get it. And with over 40 years’ experience, we know what works – and what doesn’t - when it comes to helping your business succeed.
We’re passionate about working with businesses from concept to inception – and helping them excel along the way. And we know exactly what it’s like to take a business to new levels.
We started in the direct marketing industry, spearheading a BPO that provided 24/7 contact center and customer relationship management services for Fortune 1000 companies.
After learning the ins and outs of the BPO industry, we saw an opportunity to bring a workforce optimization solution to the market, which was designed to make contact centers more efficient.
Next, we launched a SaaS application, which was a global provider for contact centers of all sizes. It delivered a complete cloud-based suite and automated everything from workforce management to quality assurance to agent analytics and more. Once it was acquired, we took our expertise to the next level, launching CRC Technology.
Today, our mission is simple: we want to help your business succeed. And between our proven track record, handpicked team of experts, and relationships in the industry, we’re confident we can take you there.